Frequently Asked Questions - FAQ's

How long or what kind of a track record does this polymeric technology have?

The origins of polymer resin technology are from necessity in World War II. Fighter aircraft were experiencing electrical failures from condensation on wiring. The polymer resins were incorporated into the electronics to repel the moisture from the electrical connections. For the intended commercial and residential applications discussed here, the technology has been employed for about twenty five years.

Why haven't I heard about this before now?

The technology has been more widely used in Europe and other international locals. In addition, the technology is primarily a factory application on glass and although in Europe there are field restoration and application resources, in the United States the technology is evolving primarily as a factory application with very few knowledgeable and experienced field application providers such as our company, SurfaceCare.

What kind of projects / applications has the technology been used in?

    Exterior glass on high-rise buildings
    Exterior glass of cruise lines
    Exterior glass on atriums/skylights
    Exterior glass of airport control towers
    Exterior glass of trains, trams, buses, and other transportation systems
    Exterior of solar panel glass
    Exterior of solar reflective mirrors
    Exterior glass of professional race cars and conventional windshield glass
    For architectural interior glass
    Shower enclosure glass
    For pools, waterfalls, and other water contact silicate based products.

Do I still need to clean my glass?

Yes, although cleaning time will be significantly reduced and it will be much easier to clean. Your new polymeric resin protected surface will now be akin to a Teflon coated pan. You still need to clean it but to a much reduced frequency and instead of a slowly degrading surface cleaning will result in preserving and prolonging the "as new" appearance of the glass.

Will your technology work on Plexiglas, metal or wood?

No, our technology only fuses to silica containing substrates such as glass, ceramic tile, granite, porcelain and others. An important advantage to this technology is that it does not damage or migrate to adjoining wood work, painted surfaces and plastic or poly-coated frames. This makes our polymeric resin protection ideal in a field application environment. However we do have many other products at our disposal for a myriad of surface protection needs.

After the protection is applied, is there health risks associated with having it in the home?

No, on the contrary, this is a "Green Building Technology" and allows you, the home owner, to clean with the mildest detergents and other after care products. No more smelling of ammonia or exposure to harsh cleaning products for your routine cleaning process.

Will I have to buy expensive aftercare products from SurfaceCare?

No; although we do offer a line of products that we recommend, the final decision rests in your hands. We will inform you of the proper cleaning procedure in order to keep your new surface beautiful and protected for years to come with conventionally available products.

Where is your service available?

Although we are located in New York City and perform most work in the New York and tri-state area, we perform many of our services nationally, having service providers and service provider relationships in various locations throughout the United States. We have performed work in San Diego, Los Angeles, San Francisco, Denver, Houston, Chicago, Miami, Nassau / Bahamas and various other locations.